FAQ

I received my package but it doesn't have all of the items I ordered.

This may occur if two or more of your items are coming from a separate production facility. Currently, we have two production partners so you may receive more than one package from the same order. Sorry for the inconvenience!

 

How long do I have to submit a claim for a return/exchange?

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date. 

 

What if the order is lost in the mail?

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We'll cover the costs of shipping a replacement order for you. 

Keep in mind that if tracking information states an order was delivered, we won't take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Can I carry your products in my store?

Yes! If you wish to become a wholesale customer please fill out this form and we will get back to you.

 

Do you ship internationally?

Currently, we only have options for Canada, USA, and UK. If you reside elsewhere, please contact us and we can most likely add it!